Big Kaiser launches online customer chat to access company experts

Big Kaiser’s new online customer chat makes it easier for customers to find the information they need quickly. (Courtesy: Big Kaiser)

In order to help current and future customers with inquiries, Big Kaiser Precision Tooling has introduced an easy and convenient way to directly access the company’s experts. LiveChat is available now on

No matter which page a customer is on, they can connect directly and instantly with one of the company’s agents in just a few clicks. Agents will be available during normal business hours and customers can leave a message after hours for help with questions on topics including:

  • Application support.
  • Tool presetting.
  • Pricing and availability.
  • Order status.
  • Equipment maintenance.

Users can save a transcript of their chat for future reference. The chat feature appears on the lower right of any page on

Big Kaiser is a worldwide leader in high-precision tooling systems and solutions for the metalcutting industry that guarantee extreme accuracy and repeatability. Big Kaiser is the North American representative of Speroni tool measuring machines, Sphinx high performance drills, mptec measuring stands, Tekusa spindle cleaners, and the UNILOCK zero point workholding system by Innotool.