Partnership gives iGAM customers peace of mind on used equipment


iGAM, an NRTC Alabama, Inc. brand, known as a leading online marketplace for used robots and manufacturing equipment, recently announced a strategic partnership with Manufacturing Repair & Overstock, Inc. (MRO, Inc.) of Chattanooga, Tennessee, to offer a 20-month warranty on used robots and manufacturing equipment sold on iGAM. MRO, Inc. brings 10 years of manufacturing and industrial equipment repair experience and a global reputation for delivering premier repair services to the partnership. iGAM items covered by the MRO Warranty Coverage are inspected and thoroughly tested and now give customers peace of mind that in the event of a malfunction, the equipment can be repaired quickly to minimize downtime and reduce the impact on production lines.

Additionally, iGAM is offering customers a new industrial repair service, backed by MRO, Inc., as an option for customers who own equipment and recognize a repair is a better alternative to a new or used capital investment.

“When we launched iGAM in October 2019 we knew we were disrupting the supply chain for robotics and manufacturing equipment by adding the convenience of an online marketplace. Now our customers have a powerful warranty behind their purchase to give them peace of mind to confidently invest in the building and expansion of their automation and production facilities,” said Greg Owens, CEO of NRTC Alabama, Inc.

“We built MRO as a technology company modeling world-class customer service and solutions for manufacturing plants. Our partnership with iGAM perfectly blends our repair and warranty experience with their vast inventory and supply chain to offer customers high-quality products, peace of mind, and unparalleled customer experience,” said MRO, Inc.’s founders Justin Wilson and Russell Looper.

Look for the new MRO Warranty Coverage badge on robots and manufacturing equipment sold on iGAM. Customers will find the MRO warranty on circuit boards, controls, and drives to monitors, motors, power supplies, and robots from popular brands including ABB, Allen Bradley, Baldor, Bosch Rexroth, FANUC, General Electric, Indramat, Mitsubishi, Schneider, Siemens, and Yaskawa Motoman.