American Broach announces the promotion of Neal Henrique to broach department floor supervisor, responsible for all broach cutting tool processes and manufacturing schedules. He has been making broach tools since 1973 and is a dedicated craftsman with hands-on knowledge of broaching that only comes with 38 years of experience. He is committed to serving the company’s customers and the use of quality systems to continue improving its product quality and delivery. Henrique’s goal is to not only to meet customers expectations, but to exceed them. He will be responsible for orders after they are released from engineering, including all delivery schedules, quality, and corrective action plans. He will be communicating with staff, customers, and the sales team to assure customer satisfaction and efficiency in manufacturing.
When contacting American Broach, please keep the following in mind. All sales or customer service-related questions go to Mike Casto at firstname.lastname@example.org. All broach tool engineering, tool engineering questions, or requests for broach tool quotes go to David Terpstra at email@example.com. Effective March 7, 2011, Carl Staton will no longer be an employee of American Broach, so please transfer any communication or needs to Neal Henrique at firstname.lastname@example.org or (734) 961-0300. Go online to [www.americanbroach.com].