Gleason Corporation unveiled its new Global Services app, providing its customers a direct interface to the Gleason Global Services network from any location in the world. This innovative service may be downloaded for free via the App Store (Apple iOS) or Google Play (Android). It is also available on the Gleason website.
This new service app allows customers to:
- Quickly complete and submit service contact forms (including any photos) directly to Gleason field service personnel.
- Easily access 24/7 service support contact information via push to dial/email functionality.
- Browse the complete service product portfolio.
- Obtain global sales and service contact information via push to dial/email functionality.
- Learn about the latest Gleason service news and special offers.
- Access the Gleason website and the company’s YouTube channel.
“Gleason has the largest installed base of gear production equipment in the world with machines in more than 60 countries,” said John Perrotti, president and chief executive officer. “Our Global Services app is an initial step towards developing mobile tools to increase the velocity and effectiveness of our global technical support activities.”