Tektronix Service Solutions Opens California Facility
April 01, 2011
Tektronix Service Solutions announces the opening of its newest Next Generation instrument services lab in Santa Clara, California. The new facility provides enhanced service options and added flexibility for central California companies that rely on test, measurement, and control instrumentation for day to day operations.
“The new Santa Clara facility is staffed by the industry’s most experienced technicians with the broadest range of capabilities. Coupled with leading-edge technology, clients receive high-quality, fast turnaround and unmatched value,” says Kathy Boyd, president, North America. “This facility places Tektronix Service Solutions in a strong position to meet the demand and continue to enhance our value proposition for both local and global clients.”
The new lab provides single-source calibration and repair services for more than 140,000 instrument models. It operates in accordance with ISO 9001 and meets the requirements of ANSI/NCSL Z540-1-1994 10CFR50 APP.B, 10CFR 21, and NQA-1. Lab standard instruments are traceable to the National Institute of Standards and Technology (NIST). The center provides clients access to Tektronix Service Solutions’ unparalleled capabilities, including:
Single-source provider—Tektronix Service Solutions can manage a customer’s entire test, measurement and control instrumentation program. Direct service capabilities reduce purchase orders and lower overall costs for customers.
Global network/local service—An extensive global network ensures local service, technical expertise, scalability, and flexible service packages backed by 80 worldwide locations and more than 1,000 experienced associates providing customers a significant reduction in equipment downtime.
Flexible solutions—Tektronix Service Solutions offers clients the ability to custom-tailor their service requirements by offering multiple package options, competitive pricing and consulting services designed to provide the best business value for a customer’s unique needs.
Tektronix Service Solutions, a TEKTRONIX company, is the world's leading single-source provider of instrument calibration, repair and related services, which extends to more than 140,000 products from 9,000-plus manufacturers. Go online to [service-solutions.tektronix.com].