Service Engineer


Website StarSUllc Star Cutter Company

The role of our Service Engineer is to service all machines sold by Star SU which include (but not limited to) runoff, installation, training customers, warranty support and additional support based on customer needs after machine warranty expires both domestic and international.

• Installation and machine acceptance, customer training, repairs, maintenance, geometric alignment, software updates, as well as retrofits of Modul gear hobbing and deburring, Samputensili gear grinding and gear shaving, FFG turning and metal cutting machine tools

• Interpretation of error messages and systematic trouble-shooting and repair

• Customer contact and support via phone, e-mail and remote online communication to machine PC

• Project management for large scale automotive installation

• Identification of spare parts through trouble-shooting and inspection

• Cooperation in projects and technical support of the sales department

• Some physical demands of the job are bending, climbing, lifting, pushing and pulling

• 50-100% travel required within North America and occasional travel to Europe for machine acceptance and training (will require a valid passport)

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